BEDC Policies

Welcome to this unique SPACE where we house our Policies and SOPs. The importance of Policies cannot be over-emphasised. They are our GUIDE towards successful operations. We recommend you spend sometime going through them and acquainting yourself with the DOs and DON'Ts of BEDC.

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2022 Policy on the classification of information
2022 Policy on Purchase of Technical Assets by Customers
2022 Policy on PPM Monitoring
2022 Policy on MAP Metering Scheme_September 2022
2022 Policy on Handling Unaccounted MD Collections
2022 Policy on Customer Premises Wiring for Metering Purposes_20thSept2022
2022 Policy on customer Alignment
2022 Policy on Activation of Enumerated Bills
2022 Policy and Procedure for Prosecuting Staff Indicted for Criminal Infraction
2022 Policy and Procedure for Issuance of Permit and Loss of Revenue 2022 Personal Protective Equipment (PPE) Policy
2022 Occupational Health and Safety Policy A
2022 2022 Litter Policy
2022 Journey Management Policy
2022 Forced and child labour policy
2022 Environment & Social Policy Statement
2022 End User Password Policy
2022 Drug and Alchol Policy A
2022 Disconnection and Reconnection Policy
2022 DC Process
2022 Data protection policy
2022 Code of Business Conduct and Ethics
2022 Clean Desk Policy
2022 CCD 2021 001 Policy on Customer Complaint Handling
2022 Cash Advance Policy
2022 BEDC Employee Promotion Policy
2022 Access control policy

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